Rent
Agreed and transparent
Rent is set at a level agreed with the placing authority and settled through the appropriate housing route. Service charges are itemised.
The resident holds an assured tenancy in their own name, granted by Brunel. Not a licence, not a bed in a scheme, and not something that ends when a support contract does. If you change provider, the person stays. Their home is not yours or ours to take away.
A stay in hospital does not put it at risk. Most agreements are breached by an absence over 28 days — which, for someone detained under the Mental Health Act, is not a choice they made. Ours carves that out expressly, for hospital and for custody, and the room is held.
Brunel is not CQC-registered and should not be. We are the landlord. The care is delivered by a separate registered provider, inspected against its own registration, and we are not tied to any one of them. That separation is why the promises above are worth something: the tenancy does not depend on who provides the support.
One company holds the building, the licence, the certificates and the tenancies. One number to call. No confusion in an inspection about who was supposed to do what.
For local authorities
Commissioners placing into one of our homes can ask for the full documentation set for that property, and we will provide it. We would rather you asked at the outset than discovered a gap later.
Rent
Rent is set at a level agreed with the placing authority and settled through the appropriate housing route. Service charges are itemised.
Tenure
Residents hold assured tenancies in their own name, with the rights that carries. They are tenants, not placements.
Separation
Brunel is the landlord. The registered provider delivers the care. Different companies, different contracts, different accountabilities.
Questions
No, and it shouldn’t be. Brunel is a landlord and housing management company — it does not provide personal care. The care is delivered by a CQC-registered provider, which holds that registration and is inspected against it.
An assured tenancy, periodic, in their own name, under the Housing Act 1988 as amended by the Renters’ Rights Act 2025. No fixed term. Assured shorthold tenancies ceased to exist on 1 May 2026 and we do not use them.
Their tenancy continues and their room is held. Our agreements expressly carve out absence for hospital admission — including detention under the Mental Health Act — and for custody. We work with the provider to protect the housing benefit claim while they are away.
The tenancy is between the resident and Brunel, so the resident’s home does not depend on which provider delivers the support. That is one of the main reasons to hold the two apart. We hold a service level agreement with the provider for the term of the lease, setting out who is responsible for what.
Yes. Head lease or title, tenancy agreements, HMO licence, gas and electrical certificates, fire risk assessment, legionella assessment, the rent and charges appendix, and the service level agreement — all available on request.
No. We do not publish addresses, photographs or maps of our homes. Our residents include people with severe mental health needs and forensic histories, and their homes should not be findable from a website. If you need to reach a specific property, contact us and we will put you through.
Tell us what you need and we'll tell you honestly whether we have it.